SMS Terms & Conditions & Privacy Policy

---

1. SMS Consent Communication:
   Phone numbers collected through the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
   If you have consented to receive text messages from Scotts Remodeling, LLC you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Scotts Remodeling, LLC on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Scotts Remodeling, LLC at any time.”

1. Message Frequency:
   Message frequency may vary depending on the type of communication.
   Example:
   “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
2. Potential Fees for SMS Messaging:
   Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary based on domestic or international messaging.
3. Opt-In Method:
   You may opt-in to receive SMS messages from by: Scotts Remodeling, LLC

• Verbally, during a conversation
• Submitting an online form
• Filling out a paper form

1. Opt-Out Method:
   You can opt out at any time by replying “STOP” to any SMS message. Alternatively, you may contact us directly to be removed from the messaging list.
2. Help:
   If you're experiencing issues, reply with the keyword “HELP” or reach out to us at https://scottsremodelingllc.com/contact

Additional Options:
If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

1. Standard Messaging Disclosures:

• Message and data rates may apply
• You can opt out anytime by texting “STOP”
• For help, text “HELP” or visit our Privacy Policy and/or Terms and Conditions page here; https://scottsremodelingllc.com/sms-terms-%26-conditions
• Message frequency may vary
  

A. A privacy policy needs to inform customers about how the company collects, uses, and shares their customer’s information.

B. The privacy policy should be easy to find and linked to all pages (footer or header).

C. The privacy policy needs to be on a single page or pop-up window. 

D. The privacy policy's sharing section must explicitly state: "SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

Additional Considerations:

- Please refrain from providing examples of full privacy policies.

-The privacy policy cannot be vague or simple; it needs to take all aspects of use, collection, and sharing into consideration.

A company can share information as long as it does not share SMS consent or phone numbers for SMS by providing the disclaimer; it will be compliant.

- PDF files are generally acceptable for privacy policies when they are easily accessible and include the required SMS statement.

If a customer uses a contact form on the website to collect consent, incorporate a checkbox with the following statement "By checking this box, you agree to receive SMS messages from Scotts Remodeling, LLC related to (SMS Use Case). You may reply STOP to opt-out at any time. Reply to HELP to 585-454-9104 for assistance. Messages and data rates may apply. Message frequency will vary”